Shopping Cart

Call us toll free: – 1800 46 1113

Free Delivery – No matter your Australian location

Is buying from Pool Express safe?

We currently boast a rating on Google reviews of 4.9 stars – almost unheard of in our industry.

When purchasing from Pool Express (whether by Credit Card or PayPal), all clients receive an email and transaction ID directly from PayPal.
If the item does not arrive (or you receive an incorrect item), you can contact PayPal Australia directly and they will refund your total purchase amount.

Why are our prices so much lower than pool shops?

Whereas your local pool shop and online retailers deal with 10, 20 or even 100 of these items, we deal with thousands – allowing us to offer unbeatable savings.

Our systems are tightly integrated with an efficient and high volume production facility – Allowing for maximum efficiency. All while providing our clients with the highest available grade of Australian made covers.

I am buying my first pool cover - Do I need a roller?

Unless you have a small plunge pool (e.g., 4m x 2m), yes you will need a roller. Some cover retailers may tell you that this is optional, knowing full well that is not really feasible.

Pool covers can offer pool owners many benefits. But to enjoy those benefits, you need quick and easy method to remove the cover and then put it back on the pool latter. 

What is "micron grade" and is it important?

The higher the micron grade number, the longer you can expect the cover to last.  It can also help a little in terms of heating performance. 

Beware however, the quality of materials is the most important durability factor. Our 250 micron grade cover will easily outlast  an inferior 500 micron  grade cover imported from China (e.g., from eBay)

How should I measure my pool?

In most cases simply need to measure the longest and widest wall-to-wall interior dimensions . Side steps / areas can be added.

Our factory can prepare covers in Rectangular, “L” shapes” and the now very popular “T” shapes”.  All those shapes can be accurately created and ordered from our Pool Cover Wizard page.

Free Aerial Measure – A free service – Performed via Nearmaps – a database of high resolution property images.  Surprisingly accurate  – If interested, click the “Aerial Measure” ad on the main page

Why do we deliver your cover a little larger?

We aim to delivery your cover with an extra 100mm added to the perimeter. That is , around 200mm added to the length and width.

More than half our clients expect the cover to “curl-up” the walls slightly at the cover edges. This oversizing ensures adequate pool cover to achieve that option. It also allows for some minor cover shrinkage – Around 0.5% in the first weeks

Can normal poeple self install a cover (and roller)?

Play Video

Basic Cover Install

Play Video

Roller Assembly

Play Video

Trimming a Kidney

We sell thousands of these items each year to normal  Australian pool owners each year. 99% of those buyers self install. 
This can save you hundreds of dollars installation costs compared to a local technician who might spend around 60 minutes on site.  They will also charge more for the cover.

Please take a look at the two videos at the left to get an idea. 

If necessary, trimming the cover is very simply performed using a sharp pair of scissors.  That applies to whether you are trimming 100mm of one side of the cover, or possibly more extensive shaping for “kidney” pool design”.

Useful Tip – If you are replacing a cover that has a complex shape, consider using the old cover as a template. Lay the old cover over the new (maybe on the lawn) – Then follow the new cover with sharp scissors, using the old cover as a shape guide.

How do I deal with side steps and wide areas?

This is a very common situation – thousands of our clients deal with such situations on a daily basis. 

This is often required is you have an “extra step area” at the shallow end but plan to install the roller at the narrower deep end. 

This situation is solved by simply “folding-over” the side area onto the main pool are before the cover is collected onto the roller. This process hardly adds much work or time and will never cause an issue or damage to the cover. 

This arrangement is also very common with “kidney pools” old style “free-form” shapes – Where the cover needs to slide down past a narrow middle-point in order to reach the roller.

How much warmer will be pool be with a cover?

Location Summer Spring
Melbourne + 4-7 C + 3-4 C
Sydney + 5-7 C + 3-4 C
Brisbane + 5-7 C + 4-5 C
Perth + 5-8 C + 4-5 C
Adelaide + 5-7 C + 4-5 C

Best answer : If this is your first cover, water temperature rise will likely be greater than you expect. Even if replacing an existing cover, our covers will still likely impress.

Certainly, if you are thinking about an electric heat pump, our pool cover is  logical first step before you commit to such a large expenses. 

Keep in mind, even a modest 4 degree temperature rise transforms a “Melbourne Pool” to a “Queensland Pool” – A much more tempting swim. Even in Brisbane or Peth, you will still add add months and consistency to your swimming season. 

If I need to trim my cover, what is involved?

Trimming is sometimes necessary for a pool owner to achieve the final cover fit they prefer. Trimming is unavoidable with “kidney” pool shapes.

As tough and durable as these covers are, they are very simple to trim using a good pair of scissors – the sharper the better.  In fact, you can virtually “slice” the cover without much “scissor snipping”. Straight sections are particularly easy to trim if you simply follow the “bubble grid lines”.

How should the cover finish at the walls (edges)?

Around 60% of our clients expect their cover to curl up the pool wall slightly at the cover edges.  That is the main reason we deliver the cover a little larger than your water dimensions. It ensures our clients have the “up curl” option. 

The main reason many prefer this “up-curl” – it can definitely help prevent leaves and debris from getting “around the cover edges” and into the pool. 

Other clients prefer a “straight cut” finish. Some pool owners believe this looks a little more tidy – especially a modern geometric pool shape. 

Will a pool cover help with leaves? Yes, deffinitely

Without a pool cover, every single leaf falling onto the water area is “stuck” in the pool . Those collect and all this debris eventually needs to be dealt with (with by a  pool cleaner or by manual labour). 

A pool cover at least keeps this debris above the water and “dry”. Much of that debris will blow away during the next windy day. A great option smart pool owners utilise : Use a garden blower to blast-away leaves down and and then out of the pool. That is faster and more effective than any $3,000 robotic pool cleaner could ever achieve. 

Where does excess rainwater go - Is that a problem?

If you have a “straight edge” (i.e., flat) finish at the cover edges, rainwater will simply run over and around the cover  (and merge with the main pool water). 

If you have the cover curling-up the wall at its edges, simply create two 100mm cuts in the cover edge in front of the skimmer box. That resulting flat “flap-section” will quickly drain excess rainwater to the skimmer box. 

What is a "pro rata" warranty and how does that work?

A “pro rata” warranty starts off at 100% coverage, but then declines over time. For  example, if you cover fails in the first year, we will replace that at zero expense to you.

If you have a 10 year warranty cover and it fails after 5 years, we will replace the cover at half the cost – we cover the other 50%.

How do I get the maximum years from my pool cover?

This mostly boils downs to two things to get maximum cover life-span :

  1. Keep an eye on your free chlorine readings – be careful to to overdose your pool with chlorine (whether you use a salt chlorinator or are manually dosing your pool).  Take the cover off the pool for at least 24hrs if you plan to super-chlorinate.
  2. If you are storing the cover on the roller for long periods in hot weather, make sure you place a protective UV over-cover on the roller. In warm and sunny conditions, the cover can quickly get very hot when off the water. Over-covers are provided with all our rollers. 

Kidney Pools - Measuring

Depending on the shape and curvature of your “kidney” shaped pool  (or simillar shapes), you will either obtain a simple rectangular cover or possibly an “L-Shaped” cover.

An “L-Shaped” cover is wider at one end  compared to the other end. Such an option  can often save 10-20% material wastage and cost. This image shows an example of how a professional might measure a kidney shape for pool cover purchasing purposes.

Kidney Pools - Already have a cover? Use that as a trimming template

If you are replacing and existing cover, we recommend that you lay the new cover on the lawn, then lay the old cover over that. Then simply trim the new cover with scissors, using the old cover as a template. 

If you are installing your first cover on a kidney pool, the following video may be helpful. 

Play Video

Kidney Pools - Roller location options

Rather than locate the roller at the very end of the pool, kidney shaped pools often have the roller located partly over the water. That can help more easily lift the cover off the water and onto the roller. The optimal location may take some trial and error.

Kidney Pools - Further Tip

You might plan to have an up-curl effect at the cover edges (e.g., to help deal with leaves). With kidney shaped pools, it may be advisable to exclude that effect from the “inside curve”.

That can prevent to cover moving side-to-side when being collected onto the roller. As with other aspects of kidney shaped pool covers, some trial and error may be required. If the cover shifts to the side while being collected, some extra trimming may be required on the inside curve.

 

Cover Quality - Why it matters

Wasted, early and repeated cost

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Mess and installation work

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Cover Quality - How other covers fail early

Poor Quality Ingredients

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Mess and installation work

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Poor Design From the Start

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Poor Quality Control - Delamination & Splitting

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Mess and installation work

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Australian Covers Universally Better than Imports

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Mess and installation work

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

mail50

Mon – Fri, 9am to 5pm

1800 46 1113

17 Gould Road,
Herston, QLD 4006

230, 125 Oxford Street,
Bondi Junction, NSW 2022

51, 1101 Hay Street,
West Perth, WA 6005

© Copyright 2005-2021 -Aqua Metrix Pty Ltd

© Copyright 2005-2021
Aqua Metrix Pty Ltd

© Copyright 2005-2021
Aqua Metrix Pty Ltd

5 customer service tips from LiveChat